One thing that we focus on when it comes
to our customers is satisfaction. That is the reason why we have designed a
website that enables our customers to shop with ease. We focus on providing the
best shopping experience. That is why we display high quality women clothing.
Whether you are petite or plus size, we
have the perfect clothing for you. All you have to do is explore our different
categories located at the left hand side of the website. You will definitely
get a suitable outfit on our website.
Because of our mission to satisfy our
customers we have the return policy. This is a feature that will enable you to
return the different products for an exchange. What we know is that we can
mistake your order- which doesn’t happen often, or you can buy the wrong size.
That is why we offer you this service so that you can be able to get exactly
what you want. If we send you the wrong
clothing, you need to take the picture of the product and send them to us. Once
we have verified the authenticity of the images, we will send you the right
order immediately.
If at all you are not satisfied with the
clothing you bought from our website, you can take advantage of our 7 day
window given for making returns. We however have strict policies that you need
to adhere to. To minimize abuse by most customers, we require you to return the
product in its original packaging. That means that you should not wear it, wash
it, the product should be clean and free of any stains, the tags on the clothes
should be intact. That is the only way we can accept the product back and agree
to exchange it. One thing that you have to note though is that we do not cater
for the reshipping fee- that is solely on you.
We do exchanges on
the products if; the item you received is not the exact one as described on the
website and if the size chart included did not work for you. That is to say if you
received the wrong size of the product we can exchange it. You however have to
note that if you cancel the order you are not eligible for an exchange. We do
not do exchanges on products like swimsuits, lingerie, tights and accessories.
www.maxfancy.com
For any questions, please email us:
service@maxfancy.com
